IGA News

Car Repair Plan Annual Fee Reminder

Car Repair Plan Annual Fee Reminder

30 May 2018

If you are signed up to the Car Repair Plan, be aware that you will soon see a £1 fee appear in your accounts. This nominal annual charge is required to keep your Direct Debit “alive” so that customers can pay using their Car Repair Plan account. If you have any queries, please call us on 0845 305 4230.

What is the Car Repair Plan?

The Car Repair Plan is the IGA’s consumer savings plan, where users can put away as much or as little as they like each month to save for regular car maintenance or unexpected repairs.

Customers are able to use their own secure online account to add multiple vehicles and additional cards so that the whole family is covered with one CRP account, and can also change, pause or stop payments at any time, all through the online portal at www.CarRepairPlan.co.uk.

The system is simple, secure and was specifically built for independent garages, and it is a low cost way to add a valuable service to your business while also encouraging customer retention. The scheme is supported by marketing, including Facebook and Twitter, and there are extra resources available for you to download in the IGA Members Area.

If you’re a CRP member and would like one of our team to visit your garage with more leaflets or a “Trusty” clock for your reception, please give us a call.

How it Works

  1. Customer books car in and confirms payment or part payment by Car Repair Plan
  2. Garage checks and reserves amount
  3. Customer signs invoice on collection
  4. Email confirmation to customer
  5. Funds sent to garage weekly

Business Benefits

  • Increase customer loyalty and retention
  • Low transaction charges
  • The only fixed cost is an annual £1 fee
  • A dedicated CRP website, plus your garage will be advertised as accepting CRP on the TMG website
  • Simple administration
  • Funds remitted weekly

How to Join

If you’re already part of the IGA’s CTSI approved consumer code scheme, Trust My Garage, then you’re only a few clicks away from setting up your garage’s Car Repair Plan account. Once you’ve signed up through your Trust My Garage online account you can contact our Member Helpline on 0845 305 4230 and request your free promotional material pack to help advertise your new service and boost your customer’s knowledge.

If you aren’t a Trust My Garage member, you can book a garage audit by calling 0845 305 4230. Once you have signed up to the code, you can then join the Car Repair Plan through your Trust My Garage account.

To sign up for the Car Repair Plan or to find out more, please contact the IGA Member Helpline on 0845 305 4230 or visit www.CarRepairPlan.co.uk.