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Dear Member,

As the summer approaches and your technicians are taking well-earned holidays, remember that the IGA technical helpline and forum are here to support your business in resolving issues quickly while your staff are away. If you need to fill a skills gap, the RMI Academies run MOT Tester class 4 & 7 training courses every week nationwide to ensure that your business can meet customers’ needs in the coming months and keep lost revenue to an absolute minimum. If you need a tester trained up at short notice, just drop us a line.

The government has been dormant recently with regards to Brexit, and is yet to show any signs of a clear direction as the UK moves to exit the European Union. Having recently met with the Department for Transport, we are reassured that plans are in place, and have been for some time, for a “no-deal Brexit”. Whilst many scare stories are circulating, from the information received we believe the civil servants have the situation under control.

We are receiving positive feedback from Trust My Garage members who are experiencing a quantifiable increase in work thanks to our ongoing TV advertising campaign. TMG member Russell Automotive share how they have benefitted from TMG’s increased exposure to motorists in the article below. They also give their top tips to help your garage stand out on the TMG website, in order to draw in the growing number of new customers visiting the site.

Last but not least, we are proud to reveal that the IGA will be launching the inaugural British Independent Garage of the Year awards (or BIG Awards for short) in the summer of 2020. This event will highlight the contributions of businesses and individuals, celebrating the best garages in Great Britain and raising the profile of the independent sector. The event will be on par with other major awards in the industry, and will be held on a Friday night so you can bring your team to be a part of what is sure to be a thoroughly memorable occasion.

Best regards,


Stuart James
Director

Stuart James

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Member Events - July 2019

Member Events - July 2019

We are half way through our tour of the country with the DVSA, bringing you the latest MOT and industry news vital to your business. Don’t miss out – find your nearest event and secure your free place today!

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Trust My Garage – How to make the most of your TMG status

Trust My Garage – How to make the most of your TMG status

TMG member Russell Automotive discuss how the new TV campaign has helped to draw in additional work to their business, and share their top tips to help your garage stand out to potential customers on the TMG website.

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MOT Update: A closer look at MOT risk rating

MOT Update: A closer look at MOT risk rating

The DVSA have responded to garages’ concerns about the new red-amber-green risk rating system with new details about why they introduced it, how it assesses risk and what to do if you are rated red.

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What’s on at the RMI Academies - July 2019

What’s on at the RMI Academies - July 2019

Need to train up a technician to cover short staffing over the summer holidays? The RMI Academies have you covered with affordable, local courses available when you need it most.

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Be Aware - July 2019

Be Aware - July 2019

The RMI Legal team give you the facts regarding complaints on a part coming to the end of its warranty, accepting a stolen car in part-exchange, plus calculating holiday pay and parental leave.

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Major factors affecting the independent sector: Access to information

Major factors affecting the independent sector: Access to information

Part four in this series discusses the importance of independent garages being able to access information, be that vehicle or technical data, and access to the customer in an age of intelligent vehicle systems.

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2019/20 MOT Annual Training Update - July 2019

2019/20 MOT Annual Training Update - July 2019

Ensure your testers have the support and learning materials they need to complete their annual training in plenty of time with a training and assessment package from the RMI.

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Hybrid/electric vehicle insurance cost clarification

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The IGA has been informed that some garages are being told by insurers that their insurance cost will go up if they work on hybrid/electric cars. However, after contacting the major motor trade insurance companies we have found no evidence of this.

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Member Service Spotlight: Health and Safety

Member Service Spotlight: Health and Safety

Does your business meet Health & Safety requirements? Download our checklist to find out, and discover how the RMI's H&S service can help you become compliant and avoid fees from HSE.

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Be aware special: False affiliation with Trust My Garage insurance scam

Be aware special: False affiliation with Trust My Garage insurance scam

The IGA has been made aware of a second organisation claiming false affiliation with the RMI, this time targeting Trust My Garage members offering insurance discounts.

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Autodata Technical Issue 27 – Abnormal noise from front suspension on 2009 Hyundai i30

Autodata Technical Issue 27 – Abnormal noise from front suspension on 2009 Hyundai i30

In this month’s Autodata Technical, a garage can’t find the source of a strange noise from their customer’s Hyundai i30 despite checking all components for excessive wear. Learn the cause of this issue and how to fix it here.

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How to support low income employees

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Automotive charity Ben discuss how you can support any employees on low income by creating a stable, supported workforce, communicating effectively and considering contracts and payments.

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Welcome to new members

AJR Auto Services
Allstar Vehicle Servicing
Auto Alfa
Autolusso Parts Ltd
Bold Tyre Centre Ltd
Deejay Truck Repairs Ltd
Dennis Newton MOT Centre
Europa Car Company Of Bursledon
G & H Car & Commercial Ltd
Hardacres Garage Ltd
Laming Grant Ltd t/a Clapham North MOT
Lea Garage
Long Lane Service Station
MH Motor Experts Ltd
Milestone Motors Ltd
MKL Global Ltd t/a MKL Motors
Monarch Garage
MRG Auto Repair Ltd
Newport Motor Services Pembrokeshire Ltd
Rhydymwyn Service Station
SLJ Hackett Ltd
Smart MOT & Service Centre Ltd
Southport MOT
Southwick Road Motor Repairs Ltd
Specialist Automotive Services Ltd
Stan-rod Motors
The Forge Garage Ltd
The Garage Derby
The Garage Ludlow Ltd
The MOT Place
The Tyre Warehouse Autocare Centres
Top Marques Repair Garage Ltd

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Our team are on hand Monday to Friday 8.30 to 5.30 to offer advice and support on any issues you may have.

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0845 305 4230


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The information contained within this publication is correct at the time of going to press.The RMI reserve the right to make changes to the services offered without prior notification