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Dear Member,

We are pleased to announce that our new member hotline has been installed and is now live. Exclusively for IGA members, this direct line between you and the IGA team avoids the unnecessary hassle of phone automation. A handy pin up card detailing the direct number will be posted to you shortly.

After the recognition the Garage Work Provider Report received, we have begun the initial preparation for a second version, due for release early 2019. You can expect to be contacted by us within the next 6 months for feedback on the providers you use (if any!) requesting data relating to the number of jobs you’ve received through these providers and more general information, such as their Terms and Conditions and subscription fees. We appreciate your help with this and hope to produce a report that reflects the views and experiences across all IGA members.

The Intellectual Property Office is driving a campaign to raise awareness around the rise of counterfeit car parts in collaboration with many prominent groups within the motor industry, including the IGA. The aim is to raise awareness of the dangers posed by counterfeit car parts to consumers and businesses. You will be receiving posters shortly to be displayed prominently in your premises to aid the awareness campaign.

The GDPR services we provide have already benefitted many members. Across our range of three audit products, you’re sure to find an option that is right for your business needs. GDPR is here to stay and you must stay compliant to avoid being fined, however it is not as difficult to conform to the new regulations as you may think. If you need further support, don’t hesitate to give us a call.

Lastly, we are looking to establish a third RMI Academy of Automotive Skills to cater to the needs of individuals and businesses in the South of the UK. We are currently exploring various locations, and all the same training options that are already provided in the existing Warwickshire & Cheshire academies will be available to garages in this new facility.

Best regards,


Stuart James
Director

Stuart James

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IGA Direct Member Helpline – A direct connection from us to you

IGA Direct Member Helpline – A direct connection from us to you

Our new direct member helpline is live! This new member-only local rate number will bypass our phone automation system so you can receive assisstance faster than ever before.

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Member Events - September 2018

Member Events - September 2018

There are still plenty of opportunities left to attend an IGA member event near you. Book your place today for the latest industry advice and DVSA updates that will keep your garage ahead of the game.

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2018/19 Annual Training Update – September 2018

2018/19 Annual Training Update – September 2018

The year is flying by – give your testers enough time and support to complete this years’ harder training and assessment with one of the RMI’s annual training packages.

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Be Aware - September 2018

Be Aware - September 2018

This month's legal update covers the legal ramifications of consumer supplied parts, termination options for an employee who has poor performance, and the right to participate in a remedy hearing.

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Is your business still complying with GDPR? Complaints are on the rise

Is your business still complying with GDPR? Complaints are on the rise

Data breach complaints have more than doubled since GDPR came into force. Ensure you are remaining responsible for your customers’ data and avoiding data breaches with the IGA’s on-site support services.

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MOT Update – September 2018

MOT Update – September 2018

DVSA have issued a reminder to complete your MOT annual training and upload the results to your MOT testing service profile in a timely manner so you don’t get suspended from testing.

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What’s on at the RMI Academies - September 2018

What’s on at the RMI Academies - September 2018

We can help your technicians achieve their training goals with MOT tester courses running every week and new course bundles. Find out more about the range of courses held at the Academies here.

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Autodata Technical Issue 18 – Door handles sticking open on 2009 Seat Ibiza

Autodata Technical Issue 18 – Door handles sticking open on 2009 Seat Ibiza

In this month’s Autodata Technical a garage can’t get a Seat Ibiza’s door handles to stop sticking open, even though they’re not broken or worn out.

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Autologic Equipment Rental: Exclusive Member Offer and Latest Updates

Autologic Equipment Rental: Exclusive Member Offer and Latest Updates

Want to rent Autologic equipment at a reduced rate and with no long-term commitment? Find out about this exclusive IGA member offer, Autologic’s improved mobile app and the newest software features for AssistPlus here.

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Human Resources Q&A - September 2018

Human Resources Q&A - September 2018

RMI HR answers your employment and management questions. This month members ask for advice supporting an employee with cancer, and how to talk to an employee with bad body odour.

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Preparing for Retirement – Pension top tips for your employees

Preparing for Retirement – Pension top tips for your employees

Automotive charity Ben share their top ten pension tips to help your staff save for a financially stable retirement.

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© RMI 2018


The information contained within this publication is correct at the time of going to press.The RMI reserve the right to make changes to the services offered without prior notification