Enter Your Garage

Enter Your Garage

Enter Your Garage

All shortlisted entrants receive two complimentary tickets to our awards night on 19th June 2020 for a fabulous evening of celebration, entertainment and partying hosted by Hugh Dennis. Winners receive recognition from the UK’s largest automotive trade association, a trophy and marketing opportunities galore!

You may nominate yourself, your business, or another individual or business. To enter an award you must submit a written statement of no more than 1,000 words through the BIG Awards entry form. You may also include press clippings, customer feedback, testimonials and anything else you deem appropriate to aid your entry.

Independent Garage of the Year – Overall - Sponsored by Snap-on

There is no direct application for this award, as it will be judged from other entrants.

Details: The winner of this award will represent the best of British independent garages, exemplifying what it means to be a true professional, local business at the heart of the community in today’s world. This garage will demonstrate outstanding success in all business areas, such as vehicle repair, customer service, working to best practices and providing unique services.

We’re looking for: An exceptional garage that stands out above and beyond the rest, and has demonstrated excellence in all key areas.

Independent Garage of the Year – Large - Sponsored by Autologic

Details: This award is for businesses employing at least 8 staff overall. The winning garage will show true excellence and professionalism by working to best practices, demonstrating extraordinary customer service, and showing a passion and drive that elevates their business to be among the best independent garages in Britain.

We’re looking for: A garage that has contributed to raising standards in the independent sector by demonstrating a well-managed business with exemplary customer service, best working practices and well-supported staff.

Click here to enter Independent Garage of the Year - Large

Independent Garage of the Year – Small - Sponsored by Spiral Utilities

Details: This award is for businesses employing no more than 7 staff overall. The winning garage will show true excellence and professionalism by working to best practices, demonstrating extraordinary customer service, and showing a passion and drive that elevates their business to be among the best independent garages in Britain.

We’re looking for: A garage that has contributed to raising standards in the independent sector by demonstrating a well-managed business with exemplary customer service, best working practices and well-supported staff.

Click here to enter Independent Garage of the Year - Small

Customer Service Award

Details: This award is for a business that truly puts its customers first by demonstrating a culture of exceptional customer service. This garage listens to its customers problems’ and consistently goes the extra mile to solve them, delivering a personal, meaningful service.

We’re looking for: A consistent exceptional level of customer service that is engrained within the business at all levels, going above and beyond to exceed customer expectations. The judges especially want to see customer testimonials, which will remain anonymous outside of the judging panel.

Click here to enter the Customer Service Award

Communication Award

Details: This award is for a garage that excels in consumer outreach and interaction, showcasing a strong communications strategy that actively engages with their customers through a range of channels to create an engaged, local community. Thing garage’s efforts will have generated a sustained business benefit alongside improving the perception of independent garages.

We’re looking for: A business that has developed a strong communications strategy with engaging, up-to-date content that is generating a sustained business benefit. The winner must be able to demonstrate how it targets customers, be it web based, social media or any other form of communication.

Click here to enter the Communication Award

Community Engagement Award

Details: This award is for businesses who take a proactive role in their local area. More than just vehicle service & repair, the winner will be able evidence strong community links and the contribution made to their local community.

We’re looking for: A garage that is committed to improving the lives of those who live or work in their local area. Have you run a women’s fix a car day, raised money for a good cause, or run a local event for the benefit of your community? This is the category for you.

Click here to enter the Community Engagement Award

Innovation Award - Sponsored by Autodata

Details: Do you offer something no other garage does? This award celebrates a business that has developed an innovative initiative, service or invention that has paved the way for the rest of the sector.

We’re looking for: A garage that has developed a unique product, service, process, or new solution that demonstrates true innovation.

Click here to enter the Innovation Award

Outstanding Achievement Award - Sponsored by MILS

Details: This award recognises the outstanding achievement of a business or individual in the independent garage sector.

We’re looking for: A business or individual that has gone above and beyond for the benefit of others, and can demonstrate the impact this is having on the present and the future of the industry.

Click here to enter the Outstanding Achievement Award

Training & Development Award - Sponsored by ABC Awards

Details: This award recognises a business that has gone over and above current standards to develop their business and staff, creating a motivated workplace that faces the challenges that this industry brings head-on.

We’re looking for: An individual or business that has demonstrated success in its approach to personal development of staff by investing in its employees through training, company initiatives or other schemes.

Click here to enter the Training and Development Award

Consumer Choice Award

This is a direct nomination from your customers and has a separate entry form.

Details: This award identifies an independent garage that goes the extra mile for its customers by delivering memorable, extraordinary customer care, as evidenced by their customers’ votes.

We’re looking for: Testimonials from customers that have recognised the outstanding service they received, demonstrating going above and beyond expectations consistently.

Click here to share the Consumer Choice Award entry form with your customers and ask them to nominate your garage!

You may also download and print this form for your customers to fill out at your garage, and upload it on their behalf.

Business Improvement Award

Details: This award celebrates a business that has made significant strides forward in either business growth or new initiatives within the past year.

We’re looking for: A business that can demonstrate it has taken significant strides forward in business expansion, best practice, and developing services through strong management, staff training and marketing to create an improved profitable growth.

Click here to enter the Business Improvement Award

Individual Contribution Award

Details: This award recognises an individual that has made a significant contribution to the sector, by either a standalone act or prolonged engagement within the industry.

We’re looking for: An individual that has contributed to the sector with either a single activity or played a vital role in the long-term success of a business.

Click here to enter the Individual Contribution Award

Judging Process

All nominations will undergo an initial desk top verification process from which a short list will be drawn up. Shortlisted garages will receive a site visit where relevant, and will be judged against a set criteria for their particularcategory. Finally, the judging panel will decide the winner and highly commended finalist.

General Nomination Rules

  • You may nominate yourself, your business or another individual or business
  • Should you wish to nominate another business or individual, you must have their agreement to do so.
  • All nominations must be submitted on the BIG Awards entry form
  • This can be completed online, by email or by post.
  • All supporting documentation must be submitted with the entry form, with the name of the nominee and the award category clearly stated as the document name.
  • All entries must be received on or before the closing date. Any entries received after the closing date will not be considered.
  • Shortlists and winners for each category will be selected by an independent expert judging panel.
  • All finalists will be notified no less than 2 calendar months before the awards ceremony to enable them to plan their marketing and attendance to the ceremony.
  • All finalists and winners agree to be photographed for promotional purposes.
  • The IGA reserve the right to publish press releases, articles, case studies and photographs to carry out publicity activity relating to The BIG Awards