IGA News

Be Aware Special: False affiliation with the RMI scam

Be Aware Special: False affiliation with the RMI scam

31 May 2019

An organisation falsely claiming to have a connection with the RMI is contacting members.

An issue has arisen where a debit/credit card processing organisation, Retail Merchant Services Ltd, (RMS), have contacted at least two of our members, initially via telephone then a face-to-face visit, purporting that they have a connection with RMI and that due to that relationship they are able to offer the garage preferential rates on card payment machines and processing transaction fees.

One member contacted us directly to verify that their stated connection was genuine, which we confirmed was not, but decided to arrange a meeting with a representative of RMS. At the meeting they again stated that they had a relationship with the RMI.

We have no formal or informal agreement in place with RMS. They will be sending out a communication to their telesales and field sale staff clarifying that they, RMS, have no affiliations with ourselves.

All communication promoting third party offers through the RMI will always come directly from us.

If you receive any contact from any companies purporting to have a connection to the RMI or IGA, please contact our direct member helpline or 0845 305 4230 so that we can assess the scale of the situation and inform other members.