Member Service Spotlight – IGA Website Members Area
The is packed with great advice for independent garage businesses, covering a wide range of topics to ensure you get help with every aspect of your membership.
As part of that membership, you also get access to our ‘Members Area’, filled with tailored guidance and documentation covering the biggest issues facing both your garage business and the wider industry.
The information we provide is exclusive to IGA members and requires your login information to access, which is usually your member number and garage postcode (all lower case with no spaces). If you want to access our resources but have forgotten your login details, you can call the direct member helpline to retrieve them.
As well as access to , , and documents that help with the day-to-day running of your business, the Members Area also has sections with downloadable versions of the , and logos and marketing materials, so that you can easily add our branding to your website or printable forms – showing that your garage is a member of a respected automotive trade body, and in the case of Trust My Garage, a member of a Chartered Trading Standards (CTSI) approved consumer code.
You can even find our range of to help you keep to up to date with the latest industry requirements for tax, GDPR and maintaining your online presence, while the section contains useful publications on garage labour rates, work provider comparisons and more.
bulletins are also kept in their own section in the Members Area, so you can access Frequently Asked Questions about common car faults at the click of a button.
If downloading documents isn’t your thing, you can also use the Members Area to look at – including our adverts for Trust My Garage. These adverts are designed to help customers understand how independent garages can help them, so watching them may offer you some more insight into how to promote your garage to your customers – and they’re a great way to see how the IGA supports you and your business. If you’d like an original copy of one of the videos, please call the direct member helpline.
We’ve created the Members Area as a set of resources for you to dip into whenever necessary. Sometimes that’s a little bit and sometimes it’s a lot! No matter how often you need to get information, the Members Area is there for you.
Click here to login and take a look, and if you’d like to suggest further documents or resources for the Members Area, contact the direct member helpline, 0845 305 4230, or email us at .